TULSA, Okla. – Chances are you’ve been on Facebook or Instagram and the perfect item pops up with you and your loved one’s name literally on it. Looks like it’s made just for you!
But Bryce Marshall with Tulsa Better Business Bureau (BBB) warns consumers that you may not get what you pay for.
“You will see one of these different advertisements popping up. They’re obviously tailored to everyone’s tastes,” Marshall said. “What you like on social media, what you search for, since Facebook has access to this data.”
Marshall says don’t fall for it.
“Anyone can put any kind of image or custom items to make it look cool, and when you buy these things you are buying from a fake website or somewhere not as nice than the pictures make it seem,” Marshal said.
Marshall says do your research. Research the business online and look for reviews to see what other buyers’ experiences are.
“Don’t get sucked in just because you see your name on something and think it’s so cool that they personalized it,” he said.
The BBB says to look for red flags, such as poor quality images, or spelling or grammatical errors on the company’s website.
Make sure the company has valid contact information, including a valid customer service phone number and email address. Also check if they have a profile at the BBB website.
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