Tok Pa: Gross value of e-commerce goods and food delivery services increased by nearly RM30 billion in 2021 | Money

A GrabFood runner collects groceries from his customer at Chowrasta Market in George Town on May 11, 2021. — Photo by Sayuti Zainudin

KUALA LUMPUR, Jan 13 – E-commerce and food delivery services grew by $7 billion (RM29.28 billion) in gross merchandise value (GMV) in 2021, the Prime Minister’s Department Minister has said. Minister (Economy) Datuk Seri Mustapa Mohamed.

He said Covid-19 had changed the business landscape and led to rapid growth in digitalization, with many entrepreneurs moving to e-commerce platforms.

“It is clear that the gig economy is becoming more and more important in our country, where most of them are micro, small and medium-sized enterprises (MSMEs),” he said in his speech then. that he officiated the Reboot Now! Conference 2022 today.

The Department of Statistics Malaysia (DoSM) reported that e-commerce transactions jumped RM71.7 billion to RM268 billion in the second quarter of 2021 (Q2 2021), from RM196 billion in the first quarter of 2020 .

Food delivery services also grew by 35% last year, he said.

According to Mustapa, many local companies have successfully adapted digitalization in their respective businesses to expand their markets, including myBurgerLab, BloomThis, HausBoom, KPJ Healthcare and Les’ Copaque.

“By 2025, at least 90% of over 800,000 local MSMEs are expected to adopt digitalization in their business operations,” he said.

To encourage business digitization among MSMEs, he said the government has allocated RM200 million under the 2022 budget for the MSME Digitization Grant Scheme to assist microentrepreneurs, especially Bumiputera microentrepreneurs.

Mustapa also said that 1,083 Keluarga Malaysia Digital Economy Centers (PEDi) will start operating by the end of this year to support businesses, especially those in rural areas.

The PEDi will play an important role in helping to increase digital commerce activities, especially in rural areas.

Meanwhile, in line with Malaysia’s 12th plan, MSMEs will focus more on the international market, he said.

“The government will help MSMEs with high potential to export by providing assistance in the form of advisory services, international market information, intellectual property registration as well as brand and product development,” he said. he added. — Bernama