Walt Disney World stores are naked in the face of merchandise shortages

‘Tis the season to be merry – and shop for sought-after Christmas gifts and toys for the holidays.

Merchandise at Disney parks has always been a delight for kids and adults alike, with guests able to purchase exclusive items not found elsewhere.

Since October 1, Disney has released new collections in stores to celebrate Walt Disney World’s 50th anniversary, but it appears they are having serious supply chain issues throughout the resort.

Credit: ITM Melissa C.

Inside the Magic was at Walt Disney World last week and noticed a marked difference in the offerings at Disney stores across the parks.

Early shipments of the new 50th items sold spectacularly, with high demand for the limited edition items causing chaos and arguments among guests inside the Emporium.

It seems, however, that Disney cannot keep up with demand as usual, with many shelves and empty areas.

pandora store animal kingdom
Credit: ITM Melissa C.

Large areas of stores where they would normally be shelves and merchandise were bare, with wider aisles and noticeably emptier stores.

In stores like Windtraders and Discovery Trading Company at Disney’s Animal Kingdom, Beverly Sunset Boutique at Disney’s Hollywood Studios, World of Disney at Disney Springs, and even the Emporium at Magic Kingdom, there were bare shelves and empty merchandise units.

Also many garments and garments were only available in very small or large sizes and were not replenished the whole week we were there.

discovery trade animal kingdom merchandise
Credit: ITM Melissa C.

The new collections for Walt Disney World’s 50th celebration weren’t being sold in many stores, and we had trouble finding 50th-related merchandise except at World of Disney.

According to a Cast Member from the Merchandise team:

“Factories in China that ship Disney merchandise to us are still suffering from delays due to the pandemic. We haven’t seen certain shipments in months, and we don’t know when we’ll see particular items in stores next.

disney world at disney springs, night
Credit: Disney

On October 1, the queue for Emporium goods stretched to Main Street station. Despite the virtual queue for limited-edition merchandise, anxious shoppers clashed inside for tumblers and tumblers, prompting angry screams, ripped cups and broken shelves.

Supply chain issues could also explain why at Magic Kingdom, EPCOT, Disney’s Hollywood Studios, Disney’s Animal Kingdom and Disney Springs, Halloween merchandise ranging from clothing to pumpkins was being sold. And none of these expired goods were returned.

christmas store halloween merchandise
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Disney CEO Bob Chapek shared some details in September about the impact of the COVID Delta Variant on Disney productions, with some Disney+ shows being delayed due to pandemic-related supply chain issues.

The Redhead on Twitter noted that as of this week, Disney’s Hollywood Studios stores are now closed due to these supply chain issues:

Why are all the stores on the left side of Sunset Boulevard closed? They were open two weeks ago.

As Jenny Nicholson observed covered empty merchandise shelves in Magic Kingdom:

Also, I haven’t seen anyone talk about it, but like Disney World, there’s a ton of stuff. I think they have been affected by the supply chain issue, but most of the stores are closed and the ones that are open have the same 5 unpopular items, or they put curtains on the shelves

The Beverly Sunset Boutique currently does not have any hours posted on the Walt Disney World website. The store remained closed for much of Walt Disney World’s phased reopening, not opening until May.

Over the summer, Disney implemented a purchase limit of two in-stock items resortwide, but that hasn’t stopped dealers from trying to cash in on demand.

Resellers are Guests who visit Disney Parks and purchase multiple quantities of items so they can resell them at a higher price to others. Many use their Annual Pass discount to get a deal on their items and then take advantage of those savings, which is not allowed and listed on the Walt Disney World website as a violation of the Annual Pass contract.

Walt Disney World 50th Anniversary Merchandise
Credit: Disney

It’s unclear when Beverly Sunset Boutique will reopen or when Walt Disney World will see its inventory levels return to normal.

Stay tuned to Inside the Magic for future updates regarding Disney merchandise.

Have you noticed a change in Disney merchandise levels? Let us know in the comments.